Bin placement for servicing

Please follow these simple instructions:

• Bins should be placed out prior to 6:00 am on your service day.
• Bins should be a minimum of 1 metre apart.
• Please do not place bins under trees, low power lines or overhead obstructions. If bins are obstructed by a parked car they may not be serviced.
• Additional material beside or on top of your bin will not be collected.
• Bin lids must be closed completely – overfilling bins may result in spillages.
• Bins that are too heavy will not be serviced.
• Jamming material into the bin results in blockages and the bin will only be partially emptied.
• Don't obstruct a pedestrian pathway. Persons using mobility scooters need the sealed footpath clear for safe transit.

After your bin collection, bins must be removed from the kerb as soon as practicable after collection. Bins left out can be a safety hazard.  

If you have a concern about bins causing a safety hazard, use the ‘Make a Request’ link under the ‘More Info’ section at the bottom of the App home screen.